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May 18, 2026
HomeAuthorsChris Smith

Articles by Chris Smith

About Chris Smith
Chris is the HR Change and Transformation Lead at WalkMe™ helping enterprises streamline software changes smoothly and ensure that employees stay productive and successful.
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How to be a successful change manager
CX Leadership Tips

3 tips for becoming a successful change manager

February 3, 2015 Last Updated: October 13, 2020
Chris Smith

The one constant is business is change. We share 3 tips for becoming a successful change manager to drive change in your business.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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