How to Improve the CX Can You Extract Consumer Insights With User-Generated Content? December 15, 2020 Last Updated: June 21, 2021Efrat Vulfsons How businesses are using User-Generated Content (UGC) to extract powerful consumer insights that can improve customer service, sales and more.
How to Improve the CX Why Is Sentiment Analysis Important In Ecommerce? November 5, 2020 Efrat Vulfsons Learn how sentiment analysis helps brands understand more about their customers and how they use this data to gain more customers.
