Is Fiji the next call centre outsourcing destination?

Call centre outsourcing in Fiji

Is Fiji the next call centre outsourcing destination?

Fiji is making moves to position itself for call centre growth amongst a growing interest of Australian investors.

Australian investment in Fiji appears to be on the rise as the Pacific nation promotes itself as an offshoring destination.

The Australia-Fiji and Fiji-Australia Business Councils held a two-day forum last week in Fiji to coincide with a visit by Foreign Minister Julie Bishop.

More than 100 business leaders from both countries attended the forum.

While tourism has traditionally been Fiji’s main attraction for foreign investors, Australia-Fiji Business Council president Greg Pawson said he also saw opportunities for growth in other sectors. “Fiji is looking to put itself forward as a potential call centre base for companies, software developers, there are a lot of exciting things going on,” he said.

Update: This article was originally published in 2014 and there is no doubt that Fiji has established itself as a viable destination for Australian businesses looking to outsource their contact centre, with a number of businesses already using Fiji call centre outsourcers to handle their Australian calls.

You can find more information you need to know about outsourcing a call centre to Fiji on the following:

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