Articles with 'Astia'

November 21, 2024

May 1, 2018 Last Updated: December 29, 2019
Justin

Less than a year after the official launch, ASTIA BPO & Customer Engagement Centre in Sydney has acquired more space to accomodate growth.

May 18, 2017 Last Updated: November 21, 2019
Justin Tippett

A new call centre outsourcer in Sydney has formally launched providing a range of call centre services from their Surrey Hills contact centre.

Does using overseas call centres really matter?

August 22, 2017 Last Updated: March 11, 2021

Does a call centre location really matter for customers or for businesses? We look into the key success factors using offshore call centres.
15 things you didn’t know about working in the Australian call centre industry

September 27, 2016 Last Updated: August 13, 2021

Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.