Articles with 'Cyara'

July 27, 2026

March 3, 2016 Last Updated: March 11, 2020
Justin

Global customer experience testing software provider Cyara has appointed a new General Manager of Australia to drive forward the ANZ business.

False economies of a Customer Retention Strategy

February 6, 2017 Last Updated: June 21, 2021

Customer Retention is a tactic widely used by companies across the globe but is it just a false economy that actually creates disloyalty with customers?
15 things you didn’t know about working in the Australian call centre industry

September 27, 2016 Last Updated: August 13, 2021

Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.