News & Press Releases

Australian call centre outsourcer caught in crossfire

Fundraising efforts by the NSW Rural Fire Service Association, a registered charity set up to support volunteer Firey’s in the NSW Rural Fire Service, is in the spotlight after it was revealed that almost 58c in every dollar donated via raffle

News & Press Releases

Outsourcer investigated by Fair Work Ombudsman

The Illawarra Mercury has reported that Illawarra Communications PTY LTD, also trading as IllComm and Datacall Communications who operate a 24/7 message answering service,  has faced the wrath of the Fair Work Ombudsman for underpaying call centre workers.  For those short on