Australian BPO Contact Centres Australia in the spotlight
News & Press Releases

BPO Contact Centres Australia caught in crossfire

BPO Contact Centres Australia received 58c in every fundraiser dollar raised by NSW Rural Fire Service Fundraising efforts by the NSW Rural Fire Service Association, a registered charity set up to support volunteer Firey’s in the NSW Rural Fire Service,

News & Press Releases

Outsourcer investigated by Fair Work Ombudsman

The Illawarra Mercury has reported that Illawarra Communications PTY LTD, also trading as IllComm and Datacall Communications who operate a 24/7 message answering service,  has faced the wrath of the Fair Work Ombudsman for underpaying call centre workers.  For those short on