Articles with 'Livepro'

September 27, 2026

March 15, 2018 Last Updated: March 13, 2020
Justin

livepro has announced its Customer Experience Knowledge Management tool is now available on the Genesys® AppFoundry for customers.

False economies of a Customer Retention Strategy

February 6, 2017 Last Updated: June 21, 2021

Customer Retention is a tactic widely used by companies across the globe but is it just a false economy that actually creates disloyalty with customers?
15 things you didn’t know about working in the Australian call centre industry

September 27, 2016 Last Updated: August 13, 2021

Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.

4 Team Building Ideas for Call Centres

August 11, 2018 Last Updated: July 15, 2021
What really happens when you switch to a casual clothes policy?

April 8, 2017 Last Updated: November 17, 2019
How to drive CX Values & Culture

February 27, 2019 Last Updated: July 28, 2020