the future of call centre outsourcers in Australia
Call centre outsourcing articles

The future of call centre outsourcers in Australia

With another closure of an Australian BPO recently we asked senior call centre BPO industry leaders what is the future of call centre outsourcing in Australia? The honest and frank assessment provides some good insight into how the BPO industry is evolving to remain relevant and competitive.

News & Press Releases

Australian BPO TSA Group opens new Philippines call centre

With 1,000 employees already working in the Philippines in their Makati site, Australian BPO TSA Group have now opened a second site providing accommodation for close to 500 staff. Starting their Philippines operations with just 15 staff over 4 years ago,