Articles with 'voc' | CX Central

20 Great tips for successful customer surveys

June 14, 2017 Last Updated: March 10, 2020
Annette Franz

Creating customer surveys has never been easier with these 20 great tips to capture the voice of the customer in your business.

9 Recommendations for implementing NPS

October 4, 2016 Last Updated: October 21, 2020
Bruce Temkin

If you are using, or thinking of implementing NPS (Net Promoter Scores) we share 9 recommendations for implementing NPS Into your business to measure (and improve) the customer experience.

voc

20 Great tips for successful customer surveys

9 Recommendations for implementing NPS

Talking CX with Daniel Ord

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