Articles by Liz Kirk (PhD)

About Liz Kirk (PhD)

Absenteeism cost the national economy over $32.5 billion in lost wages and productivity every year and call centres record the second highest rate of sickies in Australia.

I help companies reduce rates of absenteeism and increase profits by building the modern health and wellness skills staff need to flourish in the 21st Century workplace.

Reduce call centre pain

November 28, 2019 Liz Kirk (PhD)

Learn how to reduce call centre pain with these three simple self-care skills that will reduce the likelihood of injuries and improve your comfort levels.

The cost of poor ergonomics in call centres

Why Gaps In Ergonomics Training Are Increasing Absenteeism

May 3, 2019 Liz Kirk (PhD)

Gaps in Ergonomics training are costing Australian businesses billions of dollars with 11% of call centre agents experiencing chronic pain every day according to new research.

4 Ergonomics training tips to improve employee wellbeing in your call centre

4 Ergonomics training tips for the call centre to reduce absenteeism and turnover

March 4, 2019 Last Updated: November 19, 2019
Liz Kirk (PhD)

These simple ergonomics training tips will help improve your employee’s wellbeing in the call centre or office and will reduce injuries and lost work time.

Chronic Pain in call centres

January 16, 2019 Last Updated: March 11, 2020
Liz Kirk (PhD)

Research suggests 1 in 10 employees experience chronic pain in call centres however the good news is there are steps you can take to reduce it.

How to prevent neck and back pain working in a call centre

How to prevent neck and back pain at work

September 10, 2018 Last Updated: December 31, 2019
Liz Kirk (PhD)

Staring at a screen all day at your call centre desk isn’t great for our bodies but thankfully these four exercises will help prevent neck and back pain.

return to work programs for call centre workplace injuries

Call Centre Workplace Injuries | Best Practice Return To Work Programs

May 2, 2017 Last Updated: December 31, 2019
Liz Kirk (PhD)

A guide to call centre workplace injuries including how to prevent, identify and manage injuries and how to develop a Return To Work (RTW) program.