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August 14, 2026
HomeTagsCCNS

Tag: CCNS

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Call Centre Nightmare Syndrome

December 10, 2017 Last Updated: November 30, 2019
Justin

The Call Centre Nightmare Syndrome (CCNS) is the term given to victims of a poor call centre experience.

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After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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