Learn more about 'Virtual Assistants'

October 10, 2024

December 10, 2017 Last Updated: December 16, 2023
Justin

When it comes to Virtual Assistants for customer support there are actually two very different definitions – robots and humans. Learn more >

How to manage angry customers

May 3, 2018 Last Updated: June 21, 2021

If you work in a call centre or customer service these expert tips will help you to manage angry customers and get the conversation back on track.
The 15 best things about working in a call centre

May 17, 2016 Last Updated: June 21, 2021

We think working in a call centre gets a bad wrap so we reveal the 15 best things about working in a call centre and why it’s a great career choice.

8 reasons why you need a table tennis table at work

June 27, 2017 Last Updated: January 4, 2020
Instant Employee Rewards

April 18, 2018 Last Updated: March 12, 2020
4 Innovative ideas to recognise employees

August 25, 2015 Last Updated: January 5, 2020