Call centre hotline to report illegal citizens is now open
Channel Nine’s A Current Affair recently aired an”Australian Television Exclusive” allowing them inside a new call centre hotline to report illegal citizens officially known as the Immigration and Citizenship fraud reporting call centre.
Australian Government keen to continue tightening Border Management procedures
Australia’s visa over-stayer ‘dob-in hotline’ receives about 30,000 calls a year but with 62,000 illegally staying here, they would like that number to be much higher.
Stephen Allen, commissioner of the Border Management Assistance, doesn’t believe Australia is a nation of dobbers, but thinks “we are a nation of people who take the protection of the community very seriously”.
“One of the most common themes is about illegal work that would be the majority of the call-ins and dob-ins that we get,” Mr Allen said.
“We also get quite a bit of information about visa over-stayers as well.”
The hotline calls often provide the final piece of the puzzle: crucial information for field officers to carry out immigration raids.
About 5,000 calls to the dob-in hotline annually trigger immigration raids and the expulsion of visa dodgers and over-stayers.
“It is about keeping Australia safe,” Mr Allen said.
“It’s about giving the community the assurance that the people who enter this country are going to abide by their conditions.”
Things could be busier
While the dob-in hotline is busy, authorities don’t believe it is busy enough.
Right now, there are an estimated 62,000 illegal visa over-stayers on the run in Australia.
At the top of the list is Malaysian nationals, with more than 7,000 outstaying their welcome. Authorities are also seeking 6,660 Chinese, more than 5,000 US nationals and close to 4,000 Britons.
Over the past year, murderers, rapists and child sex offenders are among the more than 1000 people who have been punted from Australia under a government crackdown helmed by Immigration Minister Peter Dutton.
“People should hear that message very clearly when they come through the airport of the ports into our,” Mr Dutton said.
But there are migrant criminals who authorities are struggling to deport, such as convicted sex offender Ivan Abela.
He has been holed up in an Australian detention centre for years, fighting deportation to Malta – using all sorts of legal avenues, at massive expense to the Australian taxpayer.
“If we can change the law so that people still have their fundamental legal rights honoured, but have a sensible approach so we don’t have endless appeal after appeal, then the government is very keen to look at those reforms,” Mr Dutton said.
“We need to allow people their day in court, but not years and years of endless legal battles.”
Got someone to report? The free immigration dob-in line is 1800 009 623 or 131 881
It’s not known what impact COVID-19 will have on illegal immigrant numbers with our borders progressively closing as illegal immigrants arriving by boat etc from other countries may still be occurring (they don’t come through the traditional process anyway!)
If you’ve still got someone to report the opening hours for the call centre are Monday to Friday 9am to 5pmm (excluding public holidays).
Recommended further reading:
- The Centrelink call centre disaster
- Learn more about the latest telemarketing SCAM to hit Australia
- Get the real reasons why Australian call centre jobs are heading overseas
- Learn how to get better service when you ring a call centre: Insider tips from a call centre agent