Contact Centre Mythbusting Part 1

Contact Centre Mythbusting Part 1 – Customer Wait Time

In part 1 of their Mythbusting episodes, they focus on Customer Wait time including:

It’s a short (under 25 minutes) fun and educational insight into contact centre management suitable for anyone who manages (or would like to manage) a contact centre.

Listen to the Podcast:

You can play directly in the browser below right now or you can find the Podcast in all your usual places to download and listen to later.

Watch the Podcast:

As well as listening to the podcast, you can also watch the interview on our new YouTube Channel or just click play below:

Quick links: