Articles with 'Astia'

August 16, 2026

May 1, 2018 Last Updated: December 29, 2019
Justin

Less than a year after the official launch, ASTIA BPO & Customer Engagement Centre in Sydney has acquired more space to accomodate growth.

May 18, 2017 Last Updated: November 21, 2019
Justin Tippett

A new call centre outsourcer in Sydney has formally launched providing a range of call centre services from their Surrey Hills contact centre.

Best Practice Tips to Engage Call Centre Staff

September 19, 2016 Last Updated: June 21, 2021

We share 13 expert tips on how to engage call centre staff that involves more than just movie tickets and free fruit platters.
Triple Zero Heroes

September 18, 2018 Last Updated: September 12, 2021

Every day, over 7,000 Victorians speak to one of the real-life Triple Zero Heroes. We got to take a look behind the scenes working in the ESTA call centre.

Motivational Games for Call Centres

February 5, 2020 Last Updated: September 30, 2021
How to drive CX Values & Culture

February 27, 2019 Last Updated: July 28, 2020
How to identify your ideal customer

January 4, 2021