Industry Conferences Contact Centre Week 2017 – Key Learnings March 13, 2017 Last Updated: December 25, 2019Justin Tippett Justin Tippett, co-conference chair shares his summary of contact centre week 2017 with some key learnings, quick takeaways and some interesting stats.
Industry Conferences Call to Excellence Conference 2016 – Key Learnings May 20, 2016 Last Updated: November 10, 2019Justin ay one of Call to Excellence 2016 kicked off in Melbourne today with a bunch of great speakers and a very engaged and eager to learn audience.
Industry Conferences Digital Customer Care conference 2016 – Key Learnings April 4, 2016 Last Updated: March 11, 2020Justin We share some key leanings from the Digital Customer Care conference, Contact Centre Experience Forum held in Sydney on March 30 and 31 2016.
