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July 24, 2026
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Chief Experience Officer emerges as a new role
CX Executive Tips

Chief Experience Officer emerges as a new role

November 13, 2014 Last Updated: March 13, 2020
Justin

The Chief Experience Officer emerges as a new role as businesses pivot to focus on CX as the key point of market differentiation.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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