games

4 Call centre games to boost performance
How to Improve Performance

4 Call centre games to boost performance

May 9, 2016 Last Updated: February 1, 2021
Justin

We’ve got 4 call Centre games to boost performance and engagement in your contact centre that are easy to set up and don’t cost a fortune. Great to use in inbound, outbound sales and service.

Using gamification in call centres
Employee Engagement

How to improve performance with gamification in call centres

August 19, 2015 Last Updated: December 16, 2023
Justin

Gamification has become a popular tactic for modern companies using elements of games to unlock rewards through performance in the workplace. Gamification is well suited to call centres as our article explains and we’ve got three tips to get you started.