Genesys

Genesys AppFoundry has launched in Australia
News & Press Releases

The new Genesys AppFoundry has launched

March 20, 2018 Last Updated: October 13, 2020
Justin

The new Genesys AppFoundry has launched providing Genesys customers with an easy way to integrate with other leading customer experience solutions.

Advatel launches omni intelligence
News & Press Releases

AdvaTel launches Omni Intelligence on Genesys AppFoundry

March 16, 2018 Last Updated: March 12, 2020
Justin

Advatel launches Omni Intelligence on the Genesys AppFoundry to provide a unique analytics platform enabling contact centre managers, supervisors and agents to see complete real-time operational data.

Call Journey and Genesys partnership
News & Press Releases

Call Journey and Genesys partnership

March 8, 2018 Last Updated: March 11, 2020
Justin

Australian grown Call Journey have announced a partnership with Genesys that will enable customers of Genesys to harness powerful insights from voice data.

Is Genesys about to acquire Avaya?
News & Press Releases

Is Genesys about to acquire Avaya?

August 8, 2016 Last Updated: March 11, 2020
Justin

It what would be a big shakeup for the global contact centre software market, there are reports of Genesys about to acquire Avaya.