NICE cognitive robotic automation platform expands
News & Press Releases

NICE Cognitive Robotic Automation Platform Expands

NICE (Nasdaq: NICE) today announced that its Cognitive Robotic Automation Platform now allows Amazon Lex’s conversational chatbot to fulfil more customer requests, including complex actions, in real-time.

Genesys AppFoundry has launched in Australia
News & Press Releases

The new Genesys AppFoundry has launched

The new Genesys AppFoundry has launched providing Genesys customers with an easy way to integrate with other leading customer experience solutions.

Twilio flex contact centre Australia
News & Press Releases

Twilio Flex contact centre platform

Twilio Flex contact centre platform is now available enabling customers to instantly deploy an omnichannel contact centre platform.