Avaya files for bankruptcy
News & Press Releases

Avaya files for bankruptcy

Avaya files for Bankruptcy – The contact centre technology provider has used the Chapter 11 clause in the USA in an attempt to restructure their business. The uncertainty could be a cause for concern with contact centre operators who are dependent on the call centre platform to deliver their call centre services.

Careers Australia Call Centre announces immediate closure
News & Press Releases

Careers Australia call centre closes suddenly

On the back of a horror month for the Australian call centre industry another company has announced the immediate closure of its Aussie contact centres. Careers Australia announced the immediate closure of their 200 seat call centres impacting NSW and QLD workers.

Another Australian call centre closes
Call centre outsourcing articles

Another Australian call centre closes

In a horror week for the Australian contact centre industry another Australian call centre closes after 17 years in business. Sydney based Customers 1to1 announced their impending closure and provided some insight into the reasons behind the closure.

CallActive Liquidation update
News & Press Releases

CallActive Liquidation – Update

A further update on the CallActive Liquidation that left hundreds of staff and customers in shock when they closed suddenly in November 2015 leaving hundreds of staff without their pay and entitlements.

CallActive gone - 40 year old call centre outsourcing closes suddenly
News & Press Releases

CallActive in Liquidation

Sad news with call centre outsourcer CallActive, a 40-year-old Australian company, suddenly closing the doors on Friday leaving hundreds of staff and customers in shock