December 15, 2016Last Updated: November 30, 2019 CX Central
On the back of a horror month for the Australian call centre industry another company has announced the immediate closure of its Aussie contact centres. Careers Australia announced the immediate closure of their 200 seat call centres impacting NSW and QLD workers.
November 25, 2016Last Updated: August 30, 2020 CX Central
In a horror week for the Australian contact centre industry another Australian call centre closes after 17 years in business. Sydney based Customers 1to1 announced their impending closure and provided some insight into the reasons behind the closure.
December 3, 2015Last Updated: January 11, 2020 CX Central
A further update on the CallActive Liquidation that left hundreds of staff and customers in shock when they closed suddenly in November 2015 leaving hundreds of staff without their pay and entitlements.