Improve the CX

9 Recommendations for implementing NPS

If you are using, or thinking of implementing NPS (Net Promoter Scores) we share 9 recommendations for implementing NPS Into your business to measure (and improve) the customer experience.

How to gain more insight from your NPS Score
Improve the CX

Getting behind the NPS Score

The NPS score is a lot more than just a number and this article will provide you with some tips and sample questions to gain more insight into your CX.