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May 18, 2026
HomeQantas

Qantas

Qantas sending frequent flyer call centre overseas
News & Press Releases

Qantas Frequent Flyer call centre is heading overseas

February 6, 2017 Last Updated: March 15, 2020
Justin

In a move sure to upset their customers, the Qantas Frequent Flyer call centre is being sent overseas resulting in local call centre job losses.

Qantas officially open new call centre in Tasmania
Community Education

Qantas officially open new call centre in Tasmania

July 18, 2016 Last Updated: November 20, 2019
Justin

Good news for local call centre jobs as Qantas officially open a new call centre in Tasmania that will provide customer service to the premium Qantas customers.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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