CX Central is now the Australian Customer Experience Professionals Association (ACXPA). View website >

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June 15, 2026
Homewvs

wvs

Benefits of Web Voice Synchronisation
Technology (Advanced)

(WVS) Web Voice Synchronisation for Contact Centres

August 7, 2017 Last Updated: December 16, 2023
Belinda Roets

Web Voice Synchronisation (or WVS) provides call centre and marketing departments huge power to personalise the customer experience and track campaigns providing powerful data to analyse the success of marketing campaigns and improve conversion rates.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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