Examples of chatbot functions for customer service
Technology (Advanced)

Examples of Chatbot functions

If you’ve been thinking about installing a chatbot or virtual assistant this article reveals some of the common chatbot functions you can use.

Benefits of Chatbots in CX
Technology (Advanced)

3 Key Benefits of Chatbots in CX

There a lots of benefits of chatbots in CX delivery including reduced costs, revenue generation and more so we take a deeping look into why you need a bot.

The continued rise of messaging apps
Technology (Advanced)

The rise and rise of messaging apps

How the rise of messaging apps popularity is forcing businesses to rethink their entire CX strategy with traditional channel volumes on the decline.