Articles on using Offshore Call Centres
If you’re an Australian business it’s likely that at some stage you’ve either considered using offshore call centres.
In fact, even outside of your business, I’m sure at some point you’ve been exposed to a call centre offshore.
Companies use offshore call centres for a variety of reasons, primarily to save costs, however, using call centres overseas can also provide other benefits that you may not have considered.
This category contains all our articles on offshore call centres so you can make an informed decision on whether it’s the right decision or not for your business.
In addition to our articles below we’ve listed below some handy links for you specifically about offshore call centres:
- Read articles with the latest news specifically on offshore call centres
- Find a list of call centres outsourcers and BPOs by country and expertise in our CX Directory >>>
- We’ve got guides on outsourcing the various countries and outsourcing in general in our Downloads section.