Articles with 'Delacon'

May 2, 2026

March 15, 2018 Last Updated: December 16, 2023
Justin

Australian owned and operated global provider of call analytics software, Delacon launches a speech analytics platform for contact centres.

Triple Zero Heroes

September 18, 2018 Last Updated: September 12, 2021

Every day, over 7,000 Victorians speak to one of the real-life Triple Zero Heroes. We got to take a look behind the scenes working in the ESTA call centre.
The 15 best things about working in a call centre

May 17, 2016 Last Updated: June 21, 2021

We think working in a call centre gets a bad wrap so we reveal the 15 best things about working in a call centre and why it’s a great career choice.

5 tips on how to retain high performers in your business

September 2, 2015 Last Updated: July 15, 2020
Using Emotion and Logic in Sales

March 3, 2021 Last Updated: May 31, 2025
How Leaders Build Teams

February 11, 2015 Last Updated: July 15, 2020