contactSPACE brand refresh and new logo
News & Press Releases

contactSPACE brand refresh

Cloud contact centre solution provider contactSPACE have announced new branding along with the announcement of a joint venture with a major payments business.

NICE cognitive robotic automation platform expands
News & Press Releases

NICE Cognitive Robotic Automation Platform Expands

NICE (Nasdaq: NICE) today announced that its Cognitive Robotic Automation Platform now allows Amazon Lex’s conversational chatbot to fulfil more customer requests, including complex actions, in real-time.

Benefits of call centre software for business
Technology (Core)

Benefits of Call Centre Software for Business

There are lots of benefits of implementing a new call centre software solution and its not as expensive as you may think with modern cloud-based call centre platforms available on a per agent, per month basis.