Articles with 'telemarketing tips'

Telemarketing Outbound Calling Tips working in a call centre

4 Quick Outbound Calling Tips Team Leaders Should Coach

September 1, 2020 Marc Carriere

Discover 4 easy to coach outbound calling tips Team Leaders should coach their team to help improve sales conversions in a contact centre.

Cold call tips for getting past gatekeepers

Getting past gatekeepers when cold calling

August 6, 2020 Marc Carriere

Discover a successful Cold Call Strategy that gets gatekeepers to help you get through to decision-makers to have a genuine conversation with them!

Words and Phrases to avoid on a sales call

August 28, 2019 Last Updated: September 1, 2020
Jonine Baker

We share 10 common words and phrases to avoid on a sales call that will help improve your conversions and deliver increased sales.

Cold calling tips for telemarketers

June 29, 2017 Last Updated: August 6, 2020
Craig Bainbridge MPNLP

We’ve got some cold calling tips for telemarketers that will help you increase your conversion rates, close more sales and earn more money!

How to handle cold call objections

January 4, 2017 Last Updated: August 6, 2020
Josh Mastel

Here are 5 tips on how to handle cold call objections that will help you boost your sales conversions and ensure you are a lot less frustrated!

Triple Zero Heroes

September 18, 2018 Last Updated: June 21, 2021

Every day, over 7,000 Victorians speak to one of the real-life Triple Zero Heroes. We got to take a look behind the scenes working in the ESTA call centre.

The false economy of a customer retention strategy

False economies of a Customer Retention Strategy

February 6, 2017 Last Updated: June 21, 2021

Customer Retention is a tactic widely used by companies across the globe but is it just a false economy that actually creates disloyalty with customers?

What Call Centre Metrics and KPIs should you use?

October 4, 2018 Last Updated: June 18, 2021

Discover the top 10 call centre metrics & KPIs used today by managers including why, how they work and what to look out for.

telemarketing tips

4 Quick Outbound Calling Tips Team Leaders Should Coach

Getting past gatekeepers when cold calling

Words and Phrases to avoid on a sales call

Cold calling tips for telemarketers

How to handle cold call objections

Call Centre Headsets

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