Interview with Marc Carriere
Justin Tippett interviews Marc Carriere to discuss the perils and opportunities of promoting contact centre Team Leaders from within the centre. Includes 5 best-practice tips for being a great Team Leader in a contact centre!
Listen to the Podcast:
You can play directly in the browser below right now or you can find the Podcast in all your usual places to download and listen to later.
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Watch the Podcast:
As well as listening to the podcast, you can also watch the interview on our new YouTube Channel or just click play below:
Quick links:
- Find suppliers of CX & Contact Centre Consulting on the CX Industry Business Directory >
- Read some of Marc’s articles on CX Central >
- Learn more about Marc’s courses on CX Skills >
- Stay across articles, new podcasts, get special offers and more by subscribing to CX Central >
