Interview with Marc Carriere
Justin Tippett interviews Marc Carriere to discuss the perils and opportunities of promoting contact centre Team Leaders from within the centre. Includes 5 best-practice tips for being a great Team Leader in a contact centre!
Listen to the Podcast:
You can play directly in the browser below right now or you can find the Podcast in all your usual places to download and listen to later.
Watch the Podcast:
As well as listening to the podcast, you can also watch the interview on our new YouTube Channel or just click play below: