2016

Best call centre memes for 2016
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The Best Call Centre Memes for 2016

April 6, 2017 Last Updated: December 30, 2019
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We’ve gone through all our data to reveal the Top 10 call centre memes for 2016 as seen on our Facebook Page Australian Call Centre Employees.

All the 2016 Australian Customer Service Award Winners
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2016 Customer Service Award Winners

January 1, 2017 Last Updated: July 12, 2020
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A list of all the Australian 2016 customer service award winners in 2016 with a focus on call & contact centre related awards. Discover the top companies and individuals in Australia being recognised for providing outstanding customer service.

Australia's 2016 Christmas shopping preferences
News & Press Releases

Australia’s 2016 Christmas shopping preferences

December 1, 2016 Last Updated: October 13, 2020
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A new survey has revealed what Santa will be bringing you for Christmas 2016 along with results on where and when the shopping will be done and the influence online shopping is having on the retail sector.

All the 2016 Auscontact Award winners
CX and Call Centre Awards

2016 Auscontact Award winners

October 15, 2016 Last Updated: November 17, 2019
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After a comprehensive judging process, the 2016 Auscontact National Award winners have been announced for individuals and businesses.

News & Press Releases

New Terrorist Hotline

May 5, 2016 Last Updated: December 25, 2019
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Australian Government to launch new Terrorist Hotline Whilst the $1B promised to fix the Centrelink call centres didn’t materialise, author David Wroe from the Sydney Morning Herald has reported that $4 million dollars has been allocated in the 2016 Federal