Benefits of Chatbots in CX
Technology (Advanced)

3 Key Benefits of Chatbots in CX

There a lots of benefits of chatbots in CX delivery including reduced costs, revenue generation and more so we take a deeping look into why you need a bot.

4 Questions to ask before launching live chat
Call Centre Management Tips

4 common questions when launching live chat

We’ve got the 4 of the most common questions (and answers!) when launching live chat into your business helping you to improve the customer experience, lower costs and increase sales.