Implementing live chat to your call centre is a great way to improve your CX, increase sales and improve productivity. Here’s some tips to make sure you get it right.
In this article, we compare the benefits of chatbots over other channels such as email and live chat in delivering efficient CX.
Chatbots have the potential to improve your CX and save you money so this article reveals the 3 key locations you should install a chatbot.
There a lots of benefits of chatbots in CX delivery including reduced costs, revenue generation and more so we take a deeping look into why you need a bot.
