4 Questions to ask before launching live chat
Call centre management tips

4 common questions when launching live chat

We’ve got the 4 of the most common questions (and answers!) when launching live chat into your business helping you to improve the customer experience, lower costs and increase sales.

How to increase live chat productivity in your contact centre 2019
Improve Performance

How to increase Live Chat Productivity

If you are already running live chat in your contact centre we’ve got 8 tips on how to increase Live Chat productivity and enhance the customer experience.