News & Press Releases

Qantas sending more call centre jobs to NZ

The ASU is angry about Qantas sending more call centre jobs to NZ after the airline revealed it intends to boost the size of its call centre in Auckland by another 50 jobs. The airline has informed the Australian Services Union,

News & Press Releases

Indonesia’s Telkom acquires Contact Centres Australia

News just in: Indonesia’s Telkom acquires Contact Centres Australia. TELEKOMUNIKASI Indonesia (Telkom), Indonesia’s largest telcommunications company, will acquire Contact Centres Australia, a call centre operator, through its subsidiary Telekomunikasi Indonesia International (Telin), as part of its overseas expansion efforts. Telkom

News & Press Releases

7000 public service call centre jobs around Australia are at risk

Up to 7000 public service call centre jobs around Australia are at risk, says a union, as Telstra prepares to start answering phones at Centrelink and Medicare call centres within weeks. The Federal Governments largest department, The Department of Human

News & Press Releases

Qantas NZ call centre is growing

The Australian reported today that the Qantas NZ call centre is growing by another 30 call centre agents in their Auckland call centre, bringing the total number of agents to 150. The news comes after Qantas managers had told its officials that

News & Press Releases

300 Qantas call centre jobs at risk

300 Qantas call centre jobs at risk – Tasmanian call centre workers are anxious to know whether their jobs are safe after Qantas confirmed this week that 5,000 jobs will go at the Australian Airline. There are 300 staff working in