telemarketing

How to STOP telemarketing calls to your home and mobile in Australia
In the Community

How to stop telemarketing calls in Australia

August 3, 2017 Last Updated: November 25, 2019
Justin Tippett 1

Like most Australians, I get annoyed by telemarketing calls. But what can be done in Australia to stop telemarketing calls and what are the rules? We reveal the truth from inside the call centre industry.

How to handle cold call objections
Skills & Training

How to handle cold call objections

January 4, 2017 Last Updated: January 6, 2020
Josh Mastel 0

Here are 5 tips on how to handle cold call objections that will help you boost your sales conversions and ensure you are a lot less frustrated!

News & Press Releases

Do Not Call Register Penalty handed out

May 4, 2016 Last Updated: January 13, 2019
CX Central 0

The Australian Communications and Media Authority (ACMA) continues a crackdown on companies breaching the Do Not Call Register Act, with a financial services company – Premium Financial Services – hit with a $34,000 infringement notice after telemarketing calls were made

How to get revenge at telemarketers
In the Community

How to get revenge at telemarketers

February 4, 2016 Last Updated: November 25, 2019
CX Central 0

If you’ve ever wondered how to get revenge at telemarketers this story about how one USA man decided to push back is genius. Or crazy.

Executives

Why businesses do better with telemarketing

July 15, 2015 Last Updated: November 18, 2019
CX Central 0

How telemarketing can improve your business  If you asked your friends and family how they feel about telemarketing, what response do you get? Annoying and intrusive are the likely answers. Telemarketing has long held the title of the black sheep

What is cyborg telemarketing
Technology (Advanced)

What is Cyborg Telemarketing?

January 13, 2015 Last Updated: October 20, 2019
CX Central 0

The future has already arrived with cyborg telemarketing already in play – but just what is it? We look at the latest trend in telemarketing that uses technology to overcome language barriers to using telemarketing from cheap labour countries all at the push of a button.