August 3, 2017Last Updated: January 25, 2019 Justin Tippett1
Like most Australians, I get annoyed by telemarketing calls. But what can be done in Australia to stop telemarketing calls and what are the rules? We reveal the truth from inside the call centre industry.
May 4, 2016Last Updated: January 13, 2019 CX Central0
The Australian Communications and Media Authority (ACMA) continues a crackdown on companies breaching the Do Not Call Register Act, with a financial services company – Premium Financial Services – hit with a $34,000 infringement notice after telemarketing calls were made
July 15, 2015Last Updated: November 14, 2018 CX Central0
If you asked your friends and family how they feel about telemarketing, what response do you get? Annoying and intrusive are the likely answers. Telemarketing has long held the title of the black sheep of the marketing world. Although often
January 13, 2015Last Updated: January 16, 2019 CX Central0
The future has already arrived with cyborg telemarketing already in play – but just what is it? We look at the latest trend in telemarketing that uses technology to overcome language barriers to using telemarketing from cheap labour countries all at the push of a button.
