Articles with 'telemarketing'

Cold call tips for getting past gatekeepers

Getting past gatekeepers when cold calling

August 6, 2020 Marc Carriere

Discover a successful Cold Call Strategy that gets gatekeepers to help you get through to decision-makers to have a genuine conversation with them!

ACMA issues fine for telemarketing rules breach

January 23, 2020 CX Central

Wyndham Destinations has been forced to pay $159k fine after an ACMA investigation found they had breached telemarketing rules in Australia.

How to STOP telemarketing calls to your home and mobile in Australia

How to stop telemarketing calls in Australia

August 3, 2017 Last Updated: October 1, 2020
Justin Tippett

Like most Australians, I get annoyed by telemarketing calls. But what can be done in Australia to stop telemarketing calls and what are the rules? We reveal the truth from inside the call centre industry.

Cold calling tips for telemarketers

June 29, 2017 Last Updated: August 6, 2020
Craig Bainbridge MPNLP

We’ve got some cold calling tips for telemarketers that will help you increase your conversion rates, close more sales and earn more money!

Do Not Call Register Penalty handed out

May 4, 2016 Last Updated: January 13, 2019
CX Central

The Australian Communications and Media Authority (ACMA) continues a crackdown on companies breaching the Do Not Call Register Act, with a financial services company – Premium Financial Services – hit with a $34,000 infringement notice after telemarketing calls were made

How to get revenge at telemarketers

February 4, 2016 Last Updated: November 25, 2019
CX Central

If you’ve ever wondered how to get revenge at telemarketers this story about how one USA man decided to push back is genius. Or crazy.

Why businesses do better with telemarketing

July 15, 2015 Last Updated: November 18, 2019
CX Central

How telemarketing can improve your business If you asked your friends and family how they feel about telemarketing, what response do you get? Annoying and intrusive are the likely answers. Telemarketing has long held the title of the black sheep

What is Cyborg Telemarketing?

January 13, 2015 Last Updated: October 20, 2019
CX Central

The future has already arrived with cyborg telemarketing already in play – but just what is it? We look at the latest trend in telemarketing that uses technology to overcome language barriers to using telemarketing from cheap labour countries all at the push of a button.