About Carolina Scrobogna 1 Article

I love to explore the dynamics of exceptional customer experience and help companies improve, innovate, and humanise their CX with co-browsing.


At Surfly my mission is to build trust between companies and their clients.

Upcoming Industry Events

From Pain-Points to Opportunity

$50
Scheduled
Event Organiser:
Auscontact
Virtual/Online

In this Virtual Coffee Workshop, we are workshopping with you to drill down and identify the underlying challenges and issues impacting your team and their performance.

The top 10 traits, characteristics and practices of Amazing Contact Centre Team Leaders

Free
Scheduled
Event Organiser:
CX Central
Virtual/Online

Don’t Hire Your Next Team Leader Until You Attend This Free Workshop! Team Leader coaching expert Marc Carriere shares the top 10 traits, characteristics and practices you need to look for when recruiting for Team Leaders in this workshop - suitable for both Team Leaders and Managers.

Connecting; the Essential Work Practice for Remote/Hybrid Teams

$50
Scheduled
Event Organiser:
Auscontact
Virtual/Online

In this Virtual Coffee Workshop, you'll learn how to recognise what organisational, leadership and operational elements to utilise that will bring your team together and working in a remote environment.

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