Using gamification in call centres
Employee Engagement

How to improve performance with gamification in call centres

Gamification has become a popular tactic for modern companies using elements of games to unlock rewards through performance in the workplace. Gamification is well suited to call centres as our article explains and we’ve got three tips to get you started.

11 Great ideas on how to motivate employees at work
Employee Engagement

How to motivate employees at work

We reveal how to motivate employees and create genuine engagement in your workplace with 11 great tips that don’t even cost a fortune to implement!