Transurban call centre jobs now safe - or are they?
Community Education

Transurban call centre jobs now safe

Transurban call centre jobs now safe after they faced a massive public backlash over their call centre offshoring plans to the Philippines. Or are they?

News & Press Releases

Vodafone NZ denies call centre offshoring plan

Vodafone New Zealand says it is not planning major job cuts after internal speculation that the telecommunications giant was looking at a significant management reduction. However, Vodafone external communications manager Michelle Baguley said the company was looking at some cuts.

News & Press Releases

Qantas sending more call centre jobs to NZ

The ASU is angry about Qantas sending more call centre jobs to NZ after the airline revealed it intends to boost the size of its call centre in Auckland by another 50 jobs. The airline has informed the Australian Services Union,

News & Press Releases

Indonesia’s Telkom acquires Contact Centres Australia

News just in: Indonesia’s Telkom acquires Contact Centres Australia. TELEKOMUNIKASI Indonesia (Telkom), Indonesia’s largest telcommunications company, will acquire Contact Centres Australia, a call centre operator, through its subsidiary Telekomunikasi Indonesia International (Telin), as part of its overseas expansion efforts. Telkom

CX Executive Tips

Telstra Chief says call centre Jobs won’t exist in 5 years

Call centre jobs won’t exist in 5 years as well as a range of other jobs across different sectors thanks to the internet and smartphone applications says Telstra chief executive David Thodey. Mr Thodey told jon Faine on his ABC Radio