Update on BMS closure
News & Press Releases

Update on BMS Interactive closure

CEO Andrew Brydon has provided an update on the recent call centre outsourcer BMS Interactive closure

CONCENTRIX ANZ RELEASE MARCH 2017 UPDATE
News & Press Releases

Concentrix ANZ March 2017 Update

Peter Monk, CEO of Concentrix Australia and New Zealand has provided an update on their local progress with the Concentrix ANZ March 2017 Update

Australian BPO Contact Centres Australia in the spotlight
News & Press Releases

BPO Contact Centres Australia caught in crossfire

BPO Contact Centres Australia received 58c in every fundraiser dollar raised by NSW Rural Fire Service Fundraising efforts by the NSW Rural Fire Service Association, a registered charity set up to support volunteer Firey’s in the NSW Rural Fire Service,

Another Australian call centre closes
Call Centre Outsourcing

Another Australian call centre closes

In a horror week for the Australian contact centre industry another Australian call centre closes after 17 years in business. Sydney based Customers 1to1 announced their impending closure and provided some insight into the reasons behind the closure.