Outsourcing

News about Call Centre Outsourcing in Australia

If you are looking for news and press releases about the call centre or contact centre industry in Australia you’re in the right place.

You’ll find all the news articles we’ve published specifically about the Australian call centre outsourcing industry as well as Press Releases submitted by the various call centre outsourcers when they’ve had some news to share.

Other Call Centre Outsourcing resources

In addition the call centre outsourcing news and press releases, we also have a range of other resources you may find helpful:

Otherwise, feel free to browse through all the call centre outsourcing industry news and press releases below.

Call Centre Outsourcing News & Press Releases:

SMART Group start offering South Africa call centre solution
News & Press Releases

SMART Group move call centre outsourcing to South Africa

March 20, 2018 Last Updated: February 4, 2020
Justin

Melbourne based call centre outsourcer SMART Group has announced plans to move call centre outsourcing to South Africa to provide Australian companies with a cost effective alternative to Philippines based call centre outsourcers.

Melbourne based BPO SIQ opens New Zealand call centre
News & Press Releases

SIQ opens New Zealand call centre

February 21, 2018 Last Updated: March 14, 2020
Justin

Melbourne based call centre outsourcer SIQ opens New Zealand call centre in Auckland offering a new BPO solution for Australian and NZ customers.

FMG release 2017 B2B Sales Report
News & Press Releases

2017 FMG B2B Sales Report

February 7, 2018 Last Updated: November 20, 2019
Justin

Forrest Marketing Group (FMG) have released their 2017 B2B Sales report which provides insight from over 200 sales leaders in Australia on the trends, challenges and opportunities in B2B sales.

Melbourne secures new BPO with 80 new jobs
News & Press Releases

Melbourne secures new BPO

November 22, 2017 Last Updated: December 16, 2023
Justin

Melbourne has secured a new global Sales & Marketing BPO with support from the Victorian Government with plans for an initial 80 new jobs.

Concentrix mid year review 2017
News & Press Releases

Concentrix mid year review 2017

August 15, 2017 Last Updated: November 18, 2019
Justin

Concentrix’s Country General Manager (Australia & New Zealand) Peter Monk has released his mid-year review including Concentrix’s recent acquisition of Tigerspike.