Reshoring call centres to Australia
Offshore Call Centres

Reshoring call centres back to Australia

With COVID forcing changes in our industry at a rapid pace, companies are looking at reshoring call centre jobs back to Australia although based on recent movement in the BPO sector, the shift may have already been underway.

Acquire BPO acquires Melbourne based SMART Group
News & Press Releases

Acquire BPO announces new onshore acquisition

Acquire BPO has announced a new acquisition in Melbourne to enable onshore call centre capability in addition to their centres in the Philippines, USA and the Dominican Republic.

Sydney call centre outsourcer Peakbound closes
News & Press Releases

Sydney call centre outsourcer closes

Sydney based call centre outsourcer Peakbound closes its doors after suffering collateral damage as part of the Financial Services Royal Commission.

Probe Group to acquire Salmat in new acquisition
News & Press Releases

Probe Group to acquire Salmat Ltd’s contact business

Big news in the Australian BPO and call centre outsourcing industry with Probe Group to acquire Salmat Ltd’s contact business that will collectively manage over 3,500 across Australia, New Zealand and the Philippines.